Helping Kiwis is our jam; it’s our core mission at Flight Centre and we’ve been doing it for over 30 years. Our priority is our customers, so it’s our commitment to ensure that your next holiday is choice as! We’re committed to giving you guidance, value, peace of mind, service you can count on, and the most irresistible deals going around.
TURN DREAMING INTO PLANNING
It's time to wake up somewhere new! So, using our expert knowledge and irreverent spirit, Flight Centre wants to remind you how to embrace life with a Kiwi holiday. We want to rebuild domestic travel so that ALL Kiwis can take to the skies, the cities, the wop-wops and the sea, no matter where in the land of the long white cloud they’re from.
GUIDANCE – EXPERT INSIGHT & TRAVEL KNOWLEDGE
Let’s face it, travel has become more complicated lately, but our Travel Experts are here to guide you. They’ve got years of first hand experience; they know where to go and when is best. They’ll tap into our collective knowledge and experience, and utilise our relationships with tourism boards and travel suppliers across the globe, to get you the best deals and the most accurate information.
You can rely on us to provide up-to-date information through our travel news, via emails and phone calls or with our 24/7 Worldwide Customer Care. Advice whenever, wherever you need it, so you can enjoy an easy-breezy trip.
VALUE – IRRESISTIBLE DEALS & THE FLIGHT CENTRE ADVANTAGE
We know a you-beaut deal when we see it, and we want to deliver that to you. Flight Centre takes pride in our selection of partners, and the rates and benefits we’ve curated for our customers. We’ve always got a fresh range of irresistible deals and irresistible packages, delivering instant savings and promotions. We’re picky, to make sure we secure the best deals in the industry. We hold our partners to high standards, demand their most exclusive offers and latest products and services.
PEACE OF MIND – BOOK WITH CONFIDENCE
None of us like to think about it but sometimes the unexpected happens and plans need to change. Booking with Flight Centre gives you that extra peace of mind, we’ll advocate with our partners on your behalf and go the extra mile so don’t have to. Plus, we’ve recently introduced flexible holiday options, so you can rest assured booking a Flight Centre holiday with flex will give you room to move without the fear of fees.
We now offer medical cover for a traveller or their companion contracting COVID-19 when travelling within New Zealand or to Australia and cover for cancellation or additional expenses if prepaid accommodation is shut down. Plus, our Travel Experts can help you select a travel insurance plan that suits your needs through our partnership with Cover-More.
SERVICE – WE’RE BESIDE YOU EVERY STEP OF THE WAY
Our Travel Experts work hard to ensure you have everything you need before, during, and after your trip. They’ll ensure they understand your needs and preferences, and tailor our services accordingly. Contact our Travel Experts by email, phone or in-person at your nearest Flight Centre store.